商务电话礼仪英文文章
无论你是实习生还是老板，你都需要知道基本的办公室礼仪，知道如何在工作中做到彬彬有礼。下面小编整理了有关礼仪英文文章，值得大家参考!
Abstract: With the development of the society, businessmen face more and more exchanges and competition.
Every enterprise must experience cooperation and competition. There is a saying that for a successful business enterprise, 18% of success demands profession technique,
82%demands valid of social interaction of communication. Establishing a good image in business activities and handling public relationship well in distracting environment have become the basic requirements of improving their competitiveness and better cooperation.
Therefore, good business etiquette is an important means to establish mutual respect, trust friendly and good cooperative relations with other businessmen.
In addition, business etiquette is the basic standard principle in society and it also is necessary for businessmen to understand and master it when they deal with other bussinessmen.
The levels of etiquette which people present directly reflect the qualities of the modern civilizations in his time as well as the symbol of the business organization‟s images.
So the businessmen should pay much more attention on the etiquette of the business intercourse， includes the etiquette of business receptions, the etiquette of business invitations,
the etiquette of business entertainments, the etiquette of business visitations and the etiquette of presenting gifts. However，in the business activities，different nations have different values and orientation.
Also in business culture, different countries have different customs, different etiquette habits, etc. Moreover, the business etiquette is influenced by different culture and customs, it is not enough to learn the business etiquette,
we should also understand and respect different cultural context, keeping firmly in mind the customers‟ the taboo topic, only by which can promote business communication effectively. Key words: Business intercourse Business etiquette Culture
【摘要】 随着社会的发展，企业面临越来越多的交流和竞争。
合作与竞争，是企业的必行之路。
俗说，一个成功的企业，18%需要专业技术.82%需要有效的人际。
在商务活动中树立良好的形象，在纷杂的环境下更好的处理公共关系，已经成为提高自身的竞争力和更好的合作洽谈效果的基本要求，因此具有良好的商务礼仪更是建立双方相互尊重，信任，宽容，友善的良好合作关系的重要手段。
在商务交往中，商务礼仪是社会的基本准则，也是商业界人士在处理与他人的关系必备的。
一个人的礼仪水平直接反映他所处的那个现代文明的素质，也反映一个商业组织的形象,因此商业界的人士在商务交往中应该更加注意商务接待礼仪，商务邀请礼仪，商务娱乐礼仪，商务拜访礼仪和礼品馈赠与接受这些商务礼仪。
但是，在商务活动中不同民族对于不同价值观念有不同取向，在商务文化中，不同国家有不同的风俗习惯、不同的礼仪习惯等，而且商务礼仪也会受到不同国家的文化，风俗的影响，
所以仅仅知道这些商务礼仪是往往不够的，我们也应了解，尊重不同的文化背景，牢记顾客禁忌的话题将能有效促进商务交流。
商务电话礼仪英文文章【2】
Cathy: Hi, Adam, nice tie.
Adam: Thanks.
C: By the way, can I ask you a personal question?
A: Ask away!
C: How come you're the only one at the office who wears a tie to work every day? I'm not criticizing your fashion choices, and you don't have to answer if you don't want to.
A: No. I'm happy to answer that question! I assume you're like most people: you prefer to wear comfortable clothing whenever possible, right?
Cathy 问了 Adam 个personal question 私人问题，问Adam 为什么每天上班都西装领带的，而公司的着装标准并不严格，所以其他人一般都是怎么舒服怎么穿。
Cathy 还补充说，I'm not criticizing your fashion choices. 意思是说我不是想对你的穿着指手划脚，而是好奇。
Cathy 承认，平时如果没事，他就会穿得很随便。
C: Absolutely! If it's a special event or a business meeting or something, then sure, I'll put on a suit or a nice business dress. But I much prefer to dress more casually.
A: I understand that logic. But of course you've heard about "power-dressing," no?
C: Yeah....if you wear nicer looking clothes, people take you more seriously, right?
A: That's the idea. I think everybody knows that the clothing we wear affects how others perceive us. But I've also discovered that what I wear affects how I think.
C: Really? That's an interesting idea. What exactly do you mean?
Cathy 说，如果有什么特别活动或是要开会，She'll put on a suit or a nice business dress. 穿西装或套装，否则的话，她还是喜欢穿得随便些，to dress more casually. Adam 问 Cathy 有没有听过 power-dressing 的说法，也就是说，如果穿得正式，别人就会更把你当回事。
Adam 说，他发现，power-dressing 不仅会影响别人对自己的看法，同时也会对他自己的精神状态产生影响。
A: Well, there's a lot of research out there that says the position of our bodies affects our thoughts.
C: I've heard about that. I read an article that said if you sit up straight your thoughts become sharper than if you were slouching.
A: Exactly! But there are some new studies that show what you are wearing can also affect your thoughts.
C: Give me an example.
A: Scientists found that students who were wearing white lab coats performed better on tests than students who were wearing their own clothes.
C: Ah! So because the white lab coat has an association with intelligence, the students' brains actually got more intelligent?
有很多研究显示，一个人身体的姿势，往往会对人的思维产生影响，比如，坐直了就比窝着的时候思维更敏锐。
Slouch is spelled s-l-o-u-c-h, slouch 意思是很放松地窝在那里，蜷在那里。
Adam 补充说，现在的一些新的研究结果发现，what you are wearing can also affect your thoughts. 一个人的穿着也会对他的思维产生影响。
比如说，穿着实验室白大褂的学生，考试往往比穿日常衣服的学生成绩好，因为穿着白大褂，会让学生觉得自己智商更高，因此考试时大脑的表现也就更出色。
Adam 说：
A: Have you ever heard the saying, "clothes make the man"? It might be truer than we imagine.
C: When a police officer or firefighter puts on their uniform it must affect their psychology. It probably gives them a sense of responsibility and authority.
A: Absolutely. When a judge puts on that heavy black robe it transmits an image of power, but it also serves as a reminder to the judge of the responsibility of their position.
C: I know when I'm wearing a nice suit I feel a lot more confident. If I'm going out for a night on the town and I'm all dressed up I feel a lot better about myself than if I was wearing jeans and a T-shirt.
英语里有一种说法叫 clothes make the man. 相当于中文里说的人靠衣服马靠鞍。
Adam 说，这句老话恐怕比我们想的更有道理。
警察穿上警服，消防员穿上消防服，法官穿上黑色长袍，都会平添一种使命感和权威感，Cathy 说，她每次穿西装，也会倍感自信，还说，晚上出去吃饭消遣时，如果 dressed up 精心打扮，就会自我感觉更好。
Cathy说的， go out for a night on the town, 是一种固定说法，意思是出去吃饭，喝酒，看节目，消遣。
A: Yeah, I think everyone recognizes that part about the power of clothes....but that's not exactly why I wear a tie to work every day.
C: You wear it because you think it makes you smarter.
A: Yes. I think putting on a shirt and tie actually affects the way my brain works.
C: That's a very interesting concept!
A: My eyes look down and see what I'm wearing and my brain gets a reminder that I'm a businessman.... and I think the brain responds to expectations.
Adam 说，他每天都穿西装打领带，不是给别人看的，更多的是在提醒自己，随时提醒自己是商界人士，这样大脑就会做出反应，做出的事，说出的话都会更加得体。
C: It's kind of like an actor trying to play a role...you have to have the right costume!
A: I think that's a good way of expressing it! I'm sure it's much harder for actors and actresses to get into character before they put on the right costume.
C: Yeah....but after the clothes and the makeup go on, they look in the mirror and their brains are able to shift into the role.
A: The symbolic meaning of a tie is "business" and so for me it's an identifying symbol that I think affects both how others see me and how I see myself.
C: Interesting.....hmm.....maybe I should start wearing a suit.
商务电话礼仪英文文章【3】
After e-mail, texting; after texting, Blackberrying; after the Blackberry, the iPhone. Just as fashionistas are continually, wrongly, declaring the death of couture, you should beware proclamations of the death of the art of letter-writing.
“E-mail has prompted a shift in status for writing paper,” says Samantha Cameron, creative director of the stationers Smythson of Bond Street. “Rather than being a necessity, writing paper has become a luxury.
The quality and provenance of your writing paper is like a secret code. It signifies that you're in the club” – much as a certain kind of handbag or shoe does. It's an accessory, and an increasingly important one at that, especially as the month of gift-giving, getting and thanking looms.
“Your writing paper is your ambassador,” agrees Contessa Sibilla della Gherardesca, author of Non Si Dice Piaciere, an Italian guide to modern manners. No wonder the great stationery houses of the world – England's Smythson,
Italy's Pineider, France's Cassegrain, the US's Crane & Co and Mrs John L Strong – are enjoying a renaissance.
Styles are changing, though. Smythson's signature Bond Street Blue remains popular but Cameron reports a growing demand for more frivolous colours such as Park Avenue Pink and Glen Clova (eau-de-nil).
“In the 1980s it was smart to have red painted borders on white like Princess Diana's Kensington Palace writing paper,” she says. “Today it's more likely that a fashionable young woman will choose Glen Clova with the red border, which looks fresher and more modern.”
Flat printing is an acceptable if less chic alternative to hand engraving, and matching envelopes with diamond flaps are non-negotiable. Black or blue ink is the form but in Italy burnt sienna is the smartest choice.
“The handwritten letter is very important to Americans,” says Cameron. “It's traditional to have your name engraved at the top of your writing paper. This is becoming more popular in the UK. The formality of a handwritten letter has gone beyond private correspondence into the business arena.
“We are seeing a great demand for cards engraved only with a name,” she continues. “The level of access you'd like to give – mobile number, e-mail, home number – is then handwritten.” Fashion designers such as Tom Ford,
Miuccia Prada and Christian Lacroix all cross through the surname of their monogrammed writing paper. This is an anachronism that has its roots in the 19th century.
If the note was written for a friend or acquaintance, the surname would be scored through. Personal letters written in a professional capacity today have adapted this affectation.
The British habit of using an address to head writing paper is also bowing to change. Such is the fluidity of new wealth, and today's credit markets, that fortunes and properties can be lost before the stationer has even finished engraving the plate.
电邮之后出现了短信;短信之后出现了黑莓;黑莓之后出现了iPhone。
正如时尚人士持续地、不正当地宣判某种服装设计过时一样，你也应该关注对信件书写方式消亡的宣判。
“电邮引发了信纸地位的转变，”文具商Smythson of Bond Street创意主管萨曼塔•卡梅伦(Samantha Cameron)表示，“信纸现在除了是必需品以外，已成为一种奢侈品。
信纸的质量和产地似乎成了一种密码。
它暗示着你很入流”——就像某种手包或鞋子一样。
它成了一种附件，特别是在送礼月，它日益成为答谢活动临近的重要物品。
西比拉•德拉盖拉尔代斯卡伯爵夫人(Contessa Sibilla della Gherardesca)对此表示同意：“你的信纸就是你的大使。”西比拉是意大利现代礼仪指南Non Si Dice Piaciere一书的作者。
不足为奇的是，那些全球一流的文具店——英格兰的Smythson、意大利的Pineider、法国的Cassegrain、美国的Crane & Co和Mrs John L Strong——正享受着这种复兴。
不过风格正在改变。
Smythson的标识“邦德街之蓝”(Bond Street Blue)仍很流行，但卡梅伦的报告称，越来越多的人需要更轻佻的颜色，比如“林荫大道之粉”(Park Avenue Pink)和Glen Clova酒店的样式。
“20世纪80年代，将红色边框置于白色的像戴安娜王妃肯辛顿宫(Kensington Palace)一样的信纸上，是个聪明的做法，”她说，“今天，年轻的时尚女士更有可能选择带红色边框的Glen Clova酒店样式的信纸，这看起来更清新、现代感更强。”
如果别致的手工刻纸较少，与之搭配的菱形封盖信封无法流通，那么平版印刷还是可以接受的。
黑色或蓝色墨水是通常的选择，但在意大利，赭色是最聪明的选择。
“手写信件对美国人非常重要，”卡梅伦表示，“把你的名字印在你信纸顶部是种传统。
这在英国日益流行起来。
手写信件的礼仪已经超越私人通信范围，发展到商务领域。”
“我们看到对于仅印有一个名字的卡片的需求量很大，”她继续道，“然后手写上你喜欢给出的信息——手机号、电邮、家庭电话。”
汤姆•福特(Tom Ford)、缪科雅•普拉达(Miuccia Prada)和克里斯汀•拉克鲁瓦(Christian Lacroix)等时尚设计师，都在他们印有字母的信纸上签上姓。
这种做法源自19世纪。
如果信是写给一个朋友或熟人的，只有姓就足够了。
今天，涉及职业能力的私人信件采纳了这种习惯。
以地址作为信纸开头的英式习惯也在改变。
这是因为新财富的流动和今天的信贷市场，会导致文具商在完成雕板之前，财富和地产就已经亏掉了。